Top Laser Engravers
Hauser Laser Engravers
laser engraving machine
Why Choose Hauser
SUPPORT & CONNECTION ANYWHERE Join our community to share, get support
Lifetime Tech Support
1. Remote teaching and training
2.Supported
Demo Room 3. Customized and upgraded solutions
VIP Customer Service
1. Dedicated after-sales account manager
2. Open customer complaint channels
3. All new machines enjoy direct discounts
4. Stand a chance to win a free trial of a new product
Professional Warehouse System
1. From China factory warehouse
Drop shipping 2. Fast delivery
3.Delivery
Strict quality control process beforehand 4. Responsible for all damages and dissatisfaction
Laser Application
Processing of various materials with HAUSER laser engraving machines
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Frequently Asked Questions
Which Configurations of Machine I need to choose?
QS Series: Standard marking/partial engraving on most metal materials
LP Series: Fast marking/engraving on most metal materials + Anodized aluminum black marking (high contrast and accuracy on metal materials)
MP Series: Faster marking + anodized aluminum black marking + titanium and stainless steel color marking + 2.5D depth engraving + precision metal cutting without deformation.
UV series: Mainly used for standard marking of hard plastics, PVC and other non-metallic materials (more effective)
RF Series: Standard marking/engraving of most non-metallic materials
Please send us an email ( hauserlaser@gmail.com Please provide us directly with your working materials and the expected effect of the machine on these materials, together with pictures or videos.
Is there any difference to order on Hauser Official Website (www.hauserlaserlaser.com) directly or in platforms?
Yes, they are different. The official website and shopping platform have different machine configurations and discounts.
1. We are an official website, and unlike on the platform, we do not need to pay additional transaction fees and commissions to the shopping platform, which is why even with higher configurations, our quotes are more affordable. We only provide lifelong technical support and marking/engraving parameters.
2. Different machine types and configurations. The laser machine will be equipped with a unique configuration with high stability and marking efficiency. Support customization of laser machines and upgrade solutions when needed.
3. Customer Service Support: We can only provide after-sales service for customers who order on www.hauserlase.com and are not responsible for orders from shopping platforms.
4. 官方忠实客户折扣。我们偶尔会为直接在 www.hauserlase.com 上下单的忠实买家提供促销活动，不适用于来自其他销售渠道的买家。
5. 网站上发布的所有产品信息、政策和额外折扣仅适用于 www.hauserlase.com 上的订单，不适用于购物平台上的产品
How Long is the delivery time？
1. Default configured machine:
Average production lead time: 3-7 working days
CN warehouse: 7-10 working days
2. Customized machines (only supports shipment from China warehouse)
Average production lead time: 7-10 working days
Delivery: 7-10 working days
Note: Customs clearance inspection will cause logistics delays of 2-3 days
Where is your Return & Exchange Policy; Shipping Policy; Payment & Taxes?
1. Return & Exchange Policy:https://www.hauserlaser.com/pages/return-exchange
2. Shipping Policy:https://www.hauserlaser.com/pages/shipping
3. Payment & Taxes:https://www.hauserlaser.com/pages/payment-taxes
What's the guarantee, in case the machine breaks down?
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback.
Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.hauserlaserr.com.
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